The 12 Principles to Attract, Win and Retain Even More Profitable Customers
This seminar is aimed at building marketing skills and providing practical 'how to' marketing ideas and strategies to avoid wasting your marketing efforts. Participants will discover how to better allocate scarce marketing resources to increase sales and profits; why successful companies such as Virgin focus on marketing rather than selling; the 9 power trends that influence marketing effectiveness; the 4 essential facts about customer retention and repeat business; the best way to target and segment customers; and how to develop a winning marketing plan.
Discover:
The difference between marketing and sales?
The link between customer service, quality and profitability
How to align your values with those of your customers and staff
Why relationship marketing is so important
How to build customer loyalty and retention
How to identify if your business is a leaky bucket
How to profile and segment customers
How to develop a workable marketing plan
When: TBC
Venue: The W.A. Club - 101 St George's Terrace PERTH
Total Cost: $345.00 (incl. GST) including morning tea, comprehensive manual and 90 day marketing mentor programme. First 15 registrations receive a free 'Talk About Success' CD valued at $27.50. $200 rebate available for holders of State Government Training Vouchers.
Presenter: Thomas Murrell of 8M Media & Communications
I want to use my $200 SMART Training voucher. Call Tom on 08- 9388 6888 to organise.
Money Back Guarantee: If you don't get one idea to better
market your business, service or organisation - we will gladly
refund your money!
Reserve your place now
This workshop is also available in-house.
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