8 April 2003

Managing Director

8M Media & Communications

Suite 4/114 Churchill Ave

SUBIACO WA 6008

Dear Thomas,

Please accept our sincere thanks and appreciation for your three keynote presentations on "Building a Powerful Brand: How to Be Number One" delivered to the Greenwich Conventions held on February 17, 20 and 26, 2003.

We are confident that everyone in our organization will now have even greater motivation to build brand Greenwich beyond being the market leader it already is.

We found you very easy to work with and we genuinely appreciated your efforts in getting to know our business and our local consumer.

We appreciated your having shared with us your various experiences, as well as your openness to suggestions and sincere desire to accommodate the needs of the convention participants.

Our 1,200 delegates enjoyed the convention and took every opportunity to learn from the case studies you presented. Their active participation throughout the workshops help us believe that this is a step in ensuring that each and every participant will now do his share in building the brand.

Thank you, Thomas, for helping us make our 2003 Greenwich Conventions a worthwhile and enjoyable learning experience for all of us.

Yours truly,

(signed)Maria Regina B. Navarrete

General Manager